PaygOps is a flexible, all-in-one solution to digitalise financial services processes, automate workflows and improve client engagement. Its modular design and API architecture ensure seamless interoperability with existing tools and adapt to any business model.
From onboarding new beneficiaries to credit assessments, PaygOps empowers your team with customisable tools to serve your clients faster, better, and at scale.
Benefits PaygOps offers to MFIs and Financial Service Providers
Digitalise client onboarding and Know Your Customer (KYC) processes with customisable forms and user journeys for seamless data collection
Streamline KYC reviews and loan approvals with centralised access to beneficiary data, enabling credit committees to make informed decisions
Empower agents in the field or at the branch with Mobile apps to manage clients or collect payments, even offline
Design flexible loan offers tailored to beneficiaries’ profiles — from repayment terms to complementary services
Boost repayment rates and client engagement with targeted SMS campaigns and automated reminders
Integrate seamlessly with your existing tools thanks to PaygOps’ interoperable design and API architecture
Monitor operations in real time with dashboards and exportable reports for better decisions and transparency
How MFIs Use PaygOps:
Real Use Cases
Streamlined Beneficiary Onboarding & KYC Data Collection
Easily register new beneficiaries using a fully customised mobile app with tailor-made forms. Every step of the User Journey — from KYC data collection to phone verification — is configurable, so your organisation captures exactly the information it needs to make informed decisions.
Simplified Loan Application Process
Submit loan applications quickly, leveraging PaygOps Custom Mobile App and User Journeys. Field or branch agents can assess income, upload proofs, check credit scores, and calculate loan terms — enabling faster, more efficient credit decisions.
Automated SMS Campaigns & Messaging
Manage targeted SMS campaigns, automated or direct messages to improve beneficiary engagement and boost repayment rates. Send bulk or personalised messages based on the beneficiary and trigger automated payment reminders effortlessly.
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