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After-sales Service PaygOps Features

PaygOps Ticketing and After-Sales

Elevate your after-sales services and manage customer issues and interactions with our dynamic ticketing system, ensuring efficient resolution and superior customer support and service.

What you can do with PaygOps Ticketing Features

Interaction Reports

Create and Track Interaction Reports

Improve customer satisfaction with enhanced data collection on customer interactions using customisable forms tailored to your operational requirements, and boost communication and efficiency across your call center and field teams.

After Sales PAygOps Interaction
After Sales PaygOps Issues

Ticketing and Maintenance

Optimise Maintenance Planning and Scheduling

Efficiently manage maintenance tasks and issues by raising tickets, sharing crucial information, scheduling interactions such as field visits or calls, and monitoring ticket resolution to deliver superior service quality to your clients.

Automated SMS Campaigns*

Create and Send Automated Custom Messages

Configure custom messages for automated bulk SMS campaigns, ensuring seamless communication with your clients throughout their customer journey.

*Automated SMS and Messages is an Extra feature

SMS Editor After Sales PaygOps
After Sales Dashboard PaygOps

After-Sales Dashboard

Analyse and improve Customer Service Performance

Access key metrics and valuable insights into your after-sales service performance, identifying areas for improvement and delivering exceptional customer service.

For a fully customised dashboard, check “Analytics”.

There is more behind PaygOps Ticketing Features!

Get in touch with our Sales team to get a demo tailored to your processes and learn how PaygOps Ticketing features can be connected with other features and integrated with third-party tools of your existing ecosystem

And more!

All packages include features to elevate your account management, customisation and data collection:

User Journey Editor

Custom Offers

CSV Exports

✅ Intuitive tagging system
✅ Digital signatures

✅ Quick Actions Menu per Client

✅ Hierarchy Management to match operational levels and permissions
✅ Basic accounting tools with insightful dashboards

Maximise Flexibility and Interoperability with PaygOps IT Consulting Services

Design and customise your workflows through our extensive ecosystem of over 100 best-in-class apps and tailored integrations, empowering you to connect PaygOps effortlessly with your existing toolset.

PaygOps Business Support Services

Integrate with PaygOps

PaygOps Offering

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How much does PaygOps cost?

PaygOps Ticketing Microservice starts from $0.05 per active contact per month, and it is included within the Premium Subscription (from $0.21 per Active Contract/Month)

Try out our Pricing Calculator to estimate how much PaygOps would cost for your business.


Get Started with PaygOps

Increase your sales, provide better support to your clients and run efficient operations to scale the distribution of life-changing technology to the Next Billion. 

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