Last updated: 6/08/2020
Solaris Offgrid operates PaygOps.com
This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Personal Data collection and use
When you visit our Websites or participate in our events, we may collect information, which may include Personal Data. For the purposes of General Data Protection Regulation (GDPR), we shall be the controller for this Personal Data – this means that we decide what Collected Data is processed and why.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
We collect such Non-personal and Personal Information for the following purposes:
· To provide and operate the Services;
· To provide our Users with ongoing customer assistance and technical support;
· To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
· To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
· To comply with any applicable laws and regulations.
How is the Platform Data processed
If you are using our PaygOps web platform or Mobile App we collect additional "Platform Data" necessary to the functioning of our services.
For purposes of the GDPR and the Swiss Federal Act on Data Protection, we are the processor of this data only when we process Platform Data as per your instructions. We are the controller of Service Data when we process Platform Data for improving our Service(s) as expressly permitted by you according to this Notice. Platform Data means all electronic data, text, messages or other materials, including Personal Data of Users and End-Users, submitted to our service(s) by you through your Account in connection with your use of the service(s).
If you are an EEA or Switzerland-based customer, then you are responsible for compliance with the applicable data protection law where you are the “controllers”. In your role as a controller, you are authorizing, on behalf of you and your authorized agents and End-Users, and representing that you have the authority to provide such authorization to the processing and transfer of Personal Data in and to the United States and other countries which may have different privacy laws from your or their country of residence. As the controller, it shall be your responsibility to inform the End-Users about the processing, and, where required, obtain necessary consent or authorization for any Personal Data that is collected as part of the Platform Data through your use of the Service(s). We will take all steps reasonably necessary to ensure that the Service Data is treated securely and in accordance with this Notice.
As the processor of Personal Data on your behalf, we follow your instructions with respect to the Platform Data to the extent consistent with the functionality of our Service(s). We implement technical, physical and administrative measures against unauthorized processing of such information and against loss, destruction of, or damage to, Personal Data.
Except as expressly permitted by you under this Notice or the SaaS contract, we do not own, control or direct the use of Platform Data, and only access such information as reasonably necessary to provide the Service(s) (including to respond to support requests), as otherwise authorized by you or as required by law. Unless we explicitly agree otherwise in writing, you will not process sensitive personal data (such as health data) on our platform.
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
When an User or End-User uses the service(s), we automatically receive and record certain information of such user. This information includes device model, operating system, unique hardware identifier, IP address, the type of browser being used, usage pattern through cookies and browser settings, query logs and product usage logs.
In addition, we may use third party services such as Google Analytics that collect, that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third-party service providers have their own privacy policies addressing how they use such information.
Our public website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Improving and enhancing our Service(s).
You expressly authorize us and the service providers we use to process the Platform Data in our systems to (i) provide, improve, enhance, support and operate the service(s) and its availability; (ii) develop new products and services including improving our products and services using machine learning technologies; and (iii) compile statistical reports and record insights into usage patterns.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.
In addition, we may contact you to notify you regarding your account, to troubleshoot problems with your account, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.
Links to external sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.
To enrich and perfect your online experience, PaygOps.com uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
Those who engage in transactions with PaygOps.com – by purchasing PaygOps.com's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, PaygOps.com collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with PaygOps.com. PaygOps.com does not disclose personally identifying information other than as described below. And visitors can always refuse to supply personally identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
The security of your Personal Information is important to us. But remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.