PaygOps for Solar Water Pumps distribution

Last-mile distributors facilitating access to solar water pumps to smallholder farmers face several challenges, such as:

• Reaching farmers that live in remote areas where there is no connectivity

• Being able to mitigate the risks associated to late payments or default

• Being able to propose different payment plans and monitor the payments

• Mitigating operational risks: Provide an efficient customer service to farmers that have an issue with the device or with the payments

Watch the video to discover how you can leverage PaygOps features to streamline your operations and provide greater value to your customers:

• PaygOps Offline mobile app allows field agents to create leads on the field and register new customers.

• PaygOps Lead Generator feature allows the management team to monitor the performance of the sales agents.

• Evaluate the financial information of the farmers interested in buying and assess the credit risk

• Build payment plans adapted to harvest seasons

• Manage both cash and mobile payments

• Send automated SMS to remind the customers to pay and keep them informed about the progress on the status of the loan

• PaygOps offline mobile app allows agents to create interaction reports on the field after visiting a farmer.

• PaygOps provides a ticketing system to support the Call Center and Customer Service teams to monitor the ticket resolution for higher quality service offered to his clients

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About PaygOps:

We empower suppliers of essential products and services with flexible, inclusive IT solutions that amplify their mission to serve the unbanked worldwide, even in the most remote areas. PaygOps seamlessly integrates with enterprise applications, payment systems (Mobile Money), and API services, enabling the smooth management of lease financing (for both Paygo and non-Paygo products) and operations across key sectors including solar, agriculture, clean cooking, access to water, e-mobility and microfinance. Designed for modularity and interoperability, PaygOps simplifies access to credit, streamlines distribution, and provides investors with critical financial data and insights.