CASE STUDY: Enhancing Product Pickup Processes for One Acre Fund - A PaygOps Pilot
- PaygOps
- Jun 23
- 2 min read
Updated: Jun 24
We’re thrilled to present the latest case study from our collaboration with One Acre Fund, a pioneering organisation providing agricultural services to smallholder farmers across Africa.
One Acre Fund identified a key operational challenge: improving the efficiency of product pickups at their retail shops to better serve farmers during peak seasons.
They turned to our Software Solutions Specialists for hands-on support—and together, we developed a tailored solution using PaygOps’ latest no-code tools: the Custom User Journey Editor and the Custom App Designer.
Once the solution was built, our team travelled to Kenya to support the full pilot deployment across all participating retail shops, working side by side with the client.
Curious about the impact?
⏱️ Want to know how we helped our client cut pickup times in half and reduced long waiting time for farmers?
✅ Curious how automation boosted data accuracy in the field?
📱 Wondering how we made the user experience smoother for busy field agents?
This case study shows how smart automation and flexible digital infrastructure can unlock real efficiency and impact in last-mile service delivery.
👇 Read the full case study below to dive into the process improvement and results.
About PaygOps:
We empower suppliers of essential products and services with flexible, inclusive IT solutions that amplify their mission to serve the unbanked worldwide, even in the most remote areas. PaygOps seamlessly integrates with enterprise applications, payment systems (Mobile Money), and API services, enabling the smooth management of lease financing (for both Paygo and non-Paygo products) and operations across key sectors including solar, agriculture, clean cooking, access to water, e-mobility and microfinance. Designed for modularity and interoperability, PaygOps simplifies access to credit, streamlines distribution, and provides investors with critical financial data and insights.
